Voice

Voice Services

Crafting and Managing Complex Telecom Architecture

Get a competitive edge with our cloud-based services offering easy deployment and quick access to essential services, while highly reducing the costs involved in installing dedicated servers and infrastructure.You can expect enhanced efficiency and flexibility as our cutting-edge Hosted Voice services help you take your mind off myriad issues and free up resources to focus on achieving your business goals.Less manual intervention assures minimal downtime to quickly get you started within a secured environment conducive to your business endeavors.

Hosted Switching

Hosted Switching

Hosted Billing

Hosted Billing

Key Features

Security

Security

  • Comprehensive Firewall Protection
  • DDoS Protection and Prevention
  • Auto Blocking of Unauthenticated IP
  • Detect and Block Alphanumeric DNID Calls 
  • SIP Malformed Packet Protection
Scalability & Performance

Scalability & Performance

  • Support for up to 100,000 Concurrent Sessions
  • support for up to 800 Calls per Second
  • High Availability and Redundancy Setup
  • Clustered Environment for 10,000+ Ports Setup
Media

Media

  • Transcoding Wide Range of Voice Codecs
  • T.38 & G711 FAX Relay
  • Media Relay
  • Media Tracking
Billing & Invoice

Billing & Invoice

  • Real-time Prepaid/Postpaid Billing
  • Time Zone based billing and invoicing
  • Discount and Taxation adjustments
  • Auto & Manual Invoice Generation (PDF & XLS)
  • Re-rating and Reprocessing of CDRs
Rates & Routing

Rates & Routing

  • LCR & QBR Routing
  • Auto update Routing/Dynamic Routing
  • Vendor Auto Rate Upload 
  • Rates Import Wizard
  • Rate Notification/Customer Rates Offering
Call Session Control

Call Session Control

  • Fast Call Processing & Switching
  • Call Admission Control
  • Multi Level Routing
  • SIP and ISDN Cause Code Profiling
  • SIP Registrar for NOC Call Testing
  • LNP Lookup & Routing 
  • 3XX Support
  • Digit Manipulation
  • Profit Guarantee
Operating Modes

Operating Modes

  • Full B2BUA Support 
  • Transparent Mode
Monitoring & Troubleshooting

Monitoring & Troubleshooting

  • Advanced SIP + RTP Tracing 
  • Route Lookup/Call Simulator
  • Real-time Dashboard with QoS Reports
Network Monitoring

Network Monitoring

  • SNMP Support
  • FCAPs Compliant
  • Statistics Monitoring, Graph and Alarms 
  • System Monitoring with HA Status